Beautifully Simple
At FLIT, our mission is to change the way we interact with our urban environment. We believe that folding bikes offer people greater flexibility to ‘flit’ around their cities, hopping on and off as they need, secure in the knowledge they can take their bike wherever they go.
Meticulously engineered folding ebikes from inception to completion at our Cambridge headquarters. By maintaining control over every facet of product development we’re able to produce lightweight, compact and robust folding ebikes.
Keeping you rolling
We pride ourselves in providing exceptional support to our riders. All ebikes come with a free service in your first year of riding, and a 3 year warranty on the frame.
Don’t take it from us – read our rider reviews!
Meet the team
We’re a team of designers, engineers and cyclists with one belief: to save our cities we need faster, more flexible, more enjoyable ways of getting around that are good for our health, and for our planet.
Excellent company. Their product is brilliantly designed – the best folding electric bike out there, and maybe the best folding bike per se. They keep making refinements to the design – and, when they do, they help you update your bike, sometimes in person. They’re also very quick to respond to any questions or issues.
The level of customer service with this company is unlike anything i’ve ever experienced. You always talk with a friendly member of the team, and problems or queries are solved in a moment.
Alex did a home visit and serviced my bike expertly and efficiently on the street. I am very impressed with everything this company is doing. Thanks so much Gemma and Alex!
How amazing, to receive a message from Gemma to say Alex is in my area over the coming days and would I like a free service of my Flit16!
As always Flit never fail to delight with amazing levels of customers experience, thank you all for the insight, product, and for a good chat Alex too! 🙂
When was the last time a company contacted you about having a product serviced, Free of Charge? I’m guessing never and this is where FLIT are exemplary. One of FLITs engineers came and visited to service AND complete a free upgrade of my FLIT-16. Alex was brilliant and being so important in the company he was not only servicing, he was assessing the bike too. I cannot recommend this young company enough with regard to their customer service, Gemma too has been brilliant and super helpful when ever I have contacted about small issues or questions.
To surmise, FLIT ARE the benchmark when it comes to customer experience and everyone else needs to step up! Thank you for being brilliant and long may this continue, you’ve earned it and deserve it. A very happy customer.
Very impressed with my Flit bike so far. I haven’t needed any customer service but they’ve been great at reaching out to me, checking everything is ok and even coming out to me to give a bike service and upgrade some components – all free of charge.
Nice to see a British start-up doing so well.
