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Getting started with your FLIT-16

How do I unbox my FLIT-16?

How do I unfold my FLIT-16?

  1. Stand on the side of the FLIT-16 without the chain
  2. Undo the seat post clamp, raise the saddle to your preferred height, and re-do the seat post clamp.
  3. The next step is to release the rear wheel. Holding the saddle with your right hand, grab the fork with your left hand near the centre of the wheel and, without changing the position of the front wheel, lift the whole bike upwards with both hands. As the rear wheel drops down, swing it to the right until it clicks into place, and put the bike back on the ground.
  4. The next step releases the front wheel. With your right hand on the saddle, reach over the hinge with your left hand and grab the frame underneath the FLIT logo, then lift upwards with your left hand. The front wheel will swing into place.
  5. Do up the fork clamp by rotating the clamp handle clockwise until it’s no longer comfortable to do any further with one finger, the add a quarter turn with both fingers
  6. Lift up the handlebars and rotate 90 degrees until both wheels are pointing in the same direction.
  7. Do up the steerer clamp by rotating the clamp handle clockwise until it’s no longer comfortable to do any further with one finger, the add a quarter turn with both fingers
  8. Unfold the pedals by twisting the outer part of the pedal until it's parallel with the inner part

How do I fold my FLIT-16?

  1. Stand on the side of the FLIT-16 without the chain
  2. Rotate the pedals clockwise so that the pedal opposite you is pointing straight up
  3. Rotate the handlebars to the right until they reach their limit
  4. Balance the bike by resting the saddle on your hip. Hold the handlebars with your right hand, and use your left hand to undo the steerer clamp by rotating the clamp handle anticlockwise x number of times
  5. Fold the handlebars down towards the front wheel with your left hand.
  6. Undo the fork clamp by rotating the clamp handle anticlockwise 4 times
  7. Holding the saddle with your right hand, reach over the hinge with your left hand and grab the main tube underneath the FLIT logo. Lift the bike with your left hand to release the front wheel, and roll the bike to the right until the front wheel is parallel with the main tube.
  8. Standing up and holding the saddle with your right hand, use your right foot to press the lever above the rear brake. Lift the saddle up a small amount to prevent the lever clicking back in place.
  9. Using your left hand, hold the fork close to the centre of the wheel. Lift the bike with both hands up and over the rear wheel, folding it underneath the frame.
  10. At this point you can roll the bike on its own wheels
  11. To complete the fold, undo the seat post clamp, push the saddle down, and re-do seat post clamp. The bike can now be carried by the front of the saddle, or the top tube.
  12. To fold the pedals squeeze into the crank arm and push to the side to fold

How do I charge my FLIT-16?

The battery can be charged when it is inside your ebike via the charging port, or outside your ebike by removing it.

Charging the battery whilst it's inside your ebike:

  1. Locate the charging port (you'll find it on the opposite side to drive side)
  2. Remove the charging port cover
  3. Plug the charger into the charging port, aligning the grooves on the charger with the grooves on the charging port
  4. Turn your FLIT-16 on using the power button on the handlebar display to check that your ebike is charging
  5. Once the handlebar display shows that your ebike is fully charged, unplug the charger and replace the charging port cover

Charging the battery outside your ebike:

  1. First, remove the battery: undo the seat post clamp, slide the seat post out of your ebike, then grab the black plastic rear light holder and pull to slide the battery out. You can find full instructions here:
  2. Plug the charger into the charging port, aligning the grooves on the charger with the grooves on the charging port
  3. Check that your battery is charging: you should see a blinking light
  4. Once the battery is charged, you'll see that all four LED lights are lit up
  5. Unplug the charger and re-insert the battery into your ebike. Full instructions on how to re-insert the battery can be found here:

How do I remove the battery on my FLIT-16?

  1. Undo the seat post clamp
  2. Remove the seat post all the way out of your ebike
  3. Grab the black plastic rear light holder
  4. Pull gently to remove the battery

How do I insert the battery into my FLIT-16?

  1. If the seat post is inserted, undo the seat post clamp and remove it fully from your ebike
  2. Locate the charging port on your battery
  3. Align the charging port on your battery with the charging port cover on your ebike
  4. Insert the battery fully into your ebike. If you have aligned the charging port / charging port cover correctly the rear light holder should fit snugly, and you should be able to insert the seat post easily
  5. Insert the seat post to lock the battery into place

How do I use the handlebar display?

Accessories

Are mudguards available with the FLIT-16?

Yes. You can add mudguards when ordering your ebike through the bike builder. If you've already ordered your ebike, you order mudguards at any time via the Accessories page.

Can I order accessories after my ebike has been delivered?

Yes! You can order accessories at any time via our Accessories page.

How do I add accessories on to my FLIT-16 order?

You can add accessories to your order at any time via the Accessories page.

What accessories are compatible with the FLIT-16?

You can find all of the FLIT-16 compatible accessories on our Accessories page - these include mudguards, bags, locks, helmets and more.

If you have a specific request about whether you can use a third party accessory with the FLIT-16 get in touch, we're happy to help.

How do I lock my FLIT-16 safely?

How do I fit the Frost + Sekers Quicklock saddle mount?

How do I mount the Foldylock Compact folding bike lock?

How do I fit my FLIT folding mudguards?

Maintenance

How can I get my FLIT-16 serviced?

You will be able to take your FLIT-16 to any ebike store for servicing. If you need a recommendation just get in touch, we’re happy to help!

Where can I get spare or replacement parts for my FLIT-16?

You can order any spare or replacement parts directly through us - all you need to do is get in touch and we can help you out.

We will keep a stock of any FLIT proprietary parts in the UK ready to be shipped if necessary to you. You can then take these directly to an ebike store near you (we will give you a recommendation on where to go) so that they can fix your FLIT-16.

How do I put the chain back on?

How do I look after my FLIT-16 day-to-day?

How do I lubricate the chain?

How do I pump the tyres correctly?

How do I swap the saddle?

How do I change a tyre / inner tube on my FLIT-16?

Warranty

What is the warranty on my FLIT-16?

The warranty is on:

The frame for 3 years

The electrical system (display, bottom bracket torque sensor, battery, and motor) for 2 years.

Other, non-wearing parts on your e-bike (crank arms, brake callipers, etc.) for 2 years.

Please ensure you keep your invoice and warranty details safe for future reference.

You can find full warranty information and terms here.

Troubleshooting

My bike has arrived damaged, what should I do?

My battery isn’t charging, what should I do?

My handlebar display is showing an error code, what should I do?

Got questions? We're all ears!


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